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Error in Email Notification Settings
Hi, at the site of our Client IWIS the email notification stopped working.
I have set up an notification a for new records a long time ago and it worked fine.
But since yesterday the notification do not worked. I checked in the Portal and have seen that the Notification is no longer aktive and all settings a restored to default.When i try to setup the notification again it do not work. I can save the setting but when i reopen the Email Notification Options it is deactivated again and restored to default.
I made a screencapture for better understanding.
For the Client the email notification is very important
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9 Replies
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@inspekly any chance of a fix on this?
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Hi Bertil, I have encountered the same issue and I think it has now been fixed. Please feel free to do a test run on that!
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@inspekly Hi Steven – unfortunately the Error persists. As soon as i switch to “email notification” I get the red red Warning “Error Code: 403 Status Text” in the lower right corner. It is related only to the building “iwis Landsberg” only.
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Hi @bertil , can you try with the live version of Inspekly portal instead? (https://portal.inspekly.com/)
It works on our side if it is on the live portal.
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I normaly log in on https://portal.inspekly.com —- Should be the live version already. Is there a different address for live version. I only know that there is the old portal somewhere available – but i do not use it.
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Hi Bertil,
Please give it another try today as we have fixed a glitch few days ago – you should be able to save an email address by now.
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Hi Steven, great – I give it a try – save the settings now working again. I wait for the report..
Best Bertil
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Hi Steven,
setting up the notification is working. But since two days there is notification sent. Is there a problem with the email realy?
Best
Bertil
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Can you show me which account again? Our test account is working but let’s have a look.
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