Inspekly News › Documentation › Troubleshooting › AR Targets scanned from the past stopped from working

  • Troubleshooting

    AR Targets scanned from the past stopped from working

    Posted by Steven on August 22, 2022 at 3:08 am

    Please note that since Inspekly 4.1, we have upgraded the Software Engine to a new format where all new scan generated from your mobile device/Matterport scan will automatically adopt the new format.

    All existing scan will continue to work individually. However you won’t be able to mix the old/new format under the same session.

    Resolution: Stick with existing scan without creating any new AR Targets, or simply perform a re-scan of all areas to replace all old-format AR Targets by using Inspekly Editor.

    Should you have any question on the matter please get in touch.

    Steven replied 1 year, 11 months ago 1 Member · 0 Replies
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